Recently, we have been recieving a spate of remarks about defects and other issues related to cleaning machines under our brand name.

In light of this series of copycats, we would like to inform everyone that our brand name has been misused for selling these other machines.

MyGenie™ is a Singapore based company selling MyGenie™ selling only a few models such as MyGenie™, Dalmatian, ECO 500, K6 and XR210.The products we sell are genuine, comes with a warranty, and a manual. If there are any problems with products bought directly from us, we would be most glad to help you resolve them.

We hold no responsiblities if your machine was not purchased directly from us. We do not sell/distribute our products on other platforms in Australia/UK

If there are any issues (including lack of/incomplete manual) with other models and machines besides these, please contact your seller.

Taken from

February 17, 2016

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